Partners in Quality
We view our suppliers, shippers, staff, and customers not just as business associates, but as partners. We reach for a standard that includes integrity, fairness, and respect. The natural outcome of real teamwork is success for all members of the team. In our business that means a distribution system of fresh herbs, greenhouse vegetables, ethnic and high-end specialty produce that provides value for everyone along that chain of distribution. The quality of our service is every bit as important as the quality of our products.
- We must all believe that our customers judge us by the quality of our product.
- Our customers include those people to whom we sell, our suppliers, and our staff.
- Our product is not just those things that we sell. It includes the way we treat everyone we do business with everyday.
- The yardstick by which we are measured is our willingness to do what should be done– not just what must be done.
- Accuracy, timeliness, and integrity are as important to our business as variety, freshness, and quality.